This 'company' contacted us to do work for them. We completed the work in a professional manner and invoiced them promptly. That was in 2008. They first wrote us a bad check, then called to cover the check with a credit card. They contacted us again in summer 2009 to do two more jobs (one on our local military base), both of which we completed promptly and professionally, followed by an invoice. NOTE: We gave them a second chance because they did actually pay the first invoice.
They have still not paid these two invoices as of summer 2010 (one year later)! We have sent several past due notices, phone calls, etc. After a recent email Jacob called us to make a payment by credit card. After attempting to run the credit card payment three different times (each time, getting a different AVS mismatch for the address), Jacob, who had apparently conferenced in his boss, called us and began screaming and cursing us on the phone saying he was going to call the local sheriff to charge us with fraud for running his credit card three times. I tried to inform him that it was declined each time and we were attempting to correct the address format in order to get the approval to go through, he continued screaming and cursing that he would be hanging up and contacting the sheriff to charge us with fraud. I'm assuming he finally realized it was declined each time.
Quite frankly, I believe it was only a diversion tactic to avoid paying yet again.
As if this weren't enough, they had the gall to contact us again about 2 days later to inquire if we had a tech available for a job! I was so stunned, I thought it had to be a joke. I asked the person, Josh, if he was kidding. He said no. I explained why we could not do the job for them and requested that he permanently remove us from their vendor records for future work. (I considered recommending that he find a job working for someone who can actually pay their bills, but I bit my tongue). It's not like this is all due to recent economic woes. This company has been playing this same game for several years. DON'T BE FOOLED!
Avoid this company like the plague. I have spoken with several other companies and technicians who have had similar experiences with them. Their only known customer is GameStop, so they may be in cahoots but I don't know for sure. One company mentioned putting a contractor's lien against the site customer and he was finally paid. We will be trying this in the near future. Will update this with results later.