Report: #1017640

Complaint Review: Moon Wolfdogs

  • Submitted: Wed, February 20, 2013
  • Updated: Wed, February 20, 2013
  • Reported By: Taniesha — Henderson Nevada United States of America
  • Moon Wolfdogs

    Cedar City, Utah
    United States of America Moon Wolfdogs *selling ill wolfdogs and exhibiting unprofessional mannerisms through chat/email* Cedar City, Utah

*UPDATE Employee ..inside information: I am one of these breeders.

Show customers why they should trust your business over your competitors...

On February 17, 2013 I bought a wolf hybrid from Blue Moon Wolfdogs via the website . The first day that I brought this puppy home I noticed that she was acting lethargic and refusing to eat or drink. I was concerned and took the puppy to see my veterinarian on February 19, 2013.

My veterinarian ran fecal tests to determine what, if any, illness the puppy suffered from. I recieved a phone call on February 20, 2013 from my veterinarian who notified me that my brand new puppy suffered from coccidia, an intestinal parasite.

Immediately I contacted the website through their live chat option to see what could be done. Unfortunately, I had signed a contract which does not guarantee the health of the puppy besides genetic illnesses. I also signed a contract that stated that no reimbursements would be made in the case of an illness.

However, they did offer for me to return the pet and told me that I would be reimbursed the money after the puppy was resold. I told them that I would not return the animal without payment first because of the risks of money lost on my part. They did not agree to do that, which was fine, considering that I had signed the contract.

From here the conversation took a very unprofessional turn. The website began to blame me for the illness and told me, "do your research." Which I had, and the illness has a thirteen day incubation period and I'd only had the dog for three days at that time. They also claimed that the illness was likely caused by stress that I caused to the puppy. They then disconnected from the chat and I was unable to continue the conversation.

I next sent them an email describing that I was unhappy with the way that the representatives of the site had conducted themselves and let them know that I was going to be leaving them bad reviews and they stated that I would then be subject to a lawsuit for my "lies." I notified them of my first ammendment rights and ended the conversation. is, in my opion, run extremely unprofessionally and I would not recommend buying from any breeder through them. I also advise against buying any animal from Blue Moon Wolfdogs, as this puppy was sick before I got it and coccidia is transferred through fecal matter so it's not unlikely that every litter born there hereafter will be infected. Since there is no health guarantee, I hope that no one makes the same mistake that I made by buying a puppy/dog from these people.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/20/2013 06:03 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 UPDATE Employee ..inside information

I am one of these breeders.

AUTHOR: actualbreeder - ()

I herd of one these Coccidia incidents. I know for a fact that the man who purchased this puppy did the number one thing any breeder or vet tells a puppy owner. He took it to a puppy park and set it on the ground multiple times. Puppies are susceptible to all sorts of things when they leave home. None of the other puppies in that particular litter tested positive for this health problem. And treatment for this parasite is around 12$ when caught at a normal time. Go ahead, look it up or ask any vet. The man did not take the puppy to the vet or even call the breeder until 5 to 6 days after the puppy had stopped eating or drinking anything and had blood stool for like 3 days.

By the time he did take it to the vet, the puppy was so badly dehydrated and sick that it was too far gone. I dont know about your puppy or your incodent personally, but any vet will tell you that these things happen with puppies. They are like children in the fact that they pick up things just like humans. I know that i try to inform people to lower the risk by treating any grass or area before you let the puppy walk or play on it with a low concentrated bleach and water. It is a intestinal parasite yes, but it is usally only life threating when left untreated. Any please do your research on this and educate yourself before getting any kind of new puppy.

I am an actual breeder that works only with this website ( which is run by a woman named Kim. I am one of many of the wolf-hybrid breeder that are her clients. Most of the complaints that you all are making a true or understandable; I am just as dissatisfied with the way she has conducted business with me. However, she has done a remarkable job at cornering the market for the advertisement and marketing of the puppies that we breeders are trying to sell to good homes. She pays top dollar for the top slots in google and other search engines.

She books the flights and tell the breeder which dog to put on which plain. She is the only one who has communication with the other breeders and most of the buyers. She does not let them really even talk to each other or have any contact info. This is why most the time when a buyer gets their puppy, they know little to nothing about what kind of people raised and loved it until then. This bothers me in the fact that I wish I could have more contact with the other breeders and clients to get to know what kind of home I’m sending my babies to. We breeders really can't even be sure that she is not jacking up the price to the buyers and pocketing more than she is letting on.

She literally gets pictures, names and descriptions of these puppies and tell us what she sold it for and sends us money via PayPal. We occasionally get to meet the people we are sending are puppies to if they need to pick it up or have us meet them to deliver it, but that is very rarely. She also asks for about a $500-$600 profit per puppy that she markets, lists on the site and sells. She is even smart with the way she has redirected and explained any questions from breeders on why the money for the puppies is late or just plan missing. She has had several problems with owing breeders money because of poor business conduct and decisions. I will say at least by what she has told me, that this is due to other breeders not coming thru with puppies or screwing her.

She has tried to make this up by moving money here & there and saying "ill owe you one" or "I’ll give you a puppy for your breeding stock to make up for it." I really just wish there was another person out there who I could move the business of marketing my puppies to and that could compete with her. Just a smarter business partner that would make wiser decisions and whose actions were not so shady. So for future buyers out there, if you really want to be in contact to where your puppy is coming from, pressure her back to give you and email or even a Facebook page (most REAL breeders will have a Kennel name and website of their own) I apologize for these dissatisfaction with the behavior of the websites runner and share in your frustration.

However, I will not say that selling the puppies for the current listing prices is wrong. Besides the fact that the breeder do this for a living, I can say for sure that the money I (and some other breeders in know personally) earn gets put back into taking care of the dogs welfare and happiness. Also, it is often better for the puppies’ futures to sell to puppies for a stepper price than wolf hybrids you find breeding in their back yards without really knowing what they’re doing or taking proper care of the animal’s livelihood.

Not to mention the amount of complaints of people getting ripped off and receiving an unhealthy and unhappy animal. This necessary price often insures that the decision to own a wolf hybrid is not a quick and ephemeral one. We want the future owners to be serious and capable of providing anything the puppy may need and not just decide they are too hard to handle and throw then in a pound like so many other poor wolf hybrids today. We find people are making a serious life time commitment when they spend that much. Like an engagement ring, you better be serious & sure before that put the money down for it.

And many times people who are looking for a wolf hybrid are wanting one for all the wrong reasons. It is NOT a regular dog and requires more attentions, love, food and care then a regular domesticated dog. The price and screening process tends to weed out more of these kinds of people looking for a cool new puppy to brag about. So I can confidently say I truly want what is  best for my animals and puppies; and sadly that the poor business attitude of is necessary and tolerated by a lot of wonderful breeders in order to place these beautiful puppies in a happy and health forever home.

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.