Complaint Review: Women of Couture - Internet
- Women of Couture San Antonio, Texas Internet United States of America
- Phone:
- Web: www.womenofcouture.com
- Category: Clothing Stores
Women of Couture womenofcouture.com Sells Designer Shoes, Never received shoes or a refund, Internet
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I ordered a pair of Jimmy Choo Mable Biker Feather Adorned High Heels from www.womenofcouture.com on July 1, 2010 with a payment through Pay Pal of $189. I received an email on July 4, 2010 saying the shoes had been shipped and should arrive in 7-14 business days. On July 30, 2010 I requested a shipment status and never received an answer. The following day I emailed the company directly asking about my shoes. I received an email stating that the shoe manufacturer had stopped making this particular shoe and that I could choose another shoe for 40% off. I responded to say that I was no longer interested in any shoes from the website and requested a refund.
On August 7, 2010 after no refund had been issued, I went to look at the website and their website was no longer available. I immediately wrote an email to the company and demanded a refund. I received an immediate response stating that all refunds would be issued on the following Monday. The following Tuesday I received an email saying that my refund was issued and should post to my account that day. As of today, September 23, 2010, I have never received a refund or the shoes promised to me. The email has stopped responding and paypal.com has refused to offer assistance. I have filed a formal complaint through my credit card linked with my Pay Pal account and am waiting on the resolution.
This report was posted on Ripoff Report on 09/23/2010 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/women-of-couture/internet/women-of-couture-womenofcouturecom-sells-designer-shoes-never-received-shoes-or-a-refun-643636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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