Complaint Review: Wood Dash Experts, Wood View, Onyx Automotives
The worst experience I have EVER had with an online retailer.
Do not buy ANYTHHING from this company!!!
I found the company online and was looking for a dash kit along with a rear spoiler for my Acura. I ordered a rear spoiler(which I had to pay an additional charge to be color matched) along with a brushed aluminum "MATCH OEM" dash kit. I paid almost four hundred dollars for my two items. I received the dash kit about two weeks later and no spoiler. When I opened the dash kit it honestly looked like something that would be put in a Ford Explorer. It was covered in a thick plastic coating and looked anything but the brushed aluminum trim that came in my car. When I called them to get a return label, they said I had to pay the return shipping along with a 20 or 30% restocking fee, even though their item was completely unacceptable as they were claiming it was match OEM. They told me at the time my spoiler was on its way. I waited a few weeks to call them b/c my spolier never came and they told me it was out of stock and wasn't going to be available for almost another month, even though they charged the full amount to my credit card over a month earlier. I CANCELED my order, but I didnt see a refund on my credit card so I called them again for them to tell me that the guy I had been dealing with was "no longer working with them" and that the spoiler was on its way. At this point it had been almost THREE months. They keep changing their name so beware. I had to file a claim with my credit card company and it was a horrible experience all together. I am leaving out a lot, but there is seriously more b.s. to my story. STAY AWAY!!!!!!
This report was posted on Ripoff Report on 11/11/2009 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wood-dash-experts-wood-view-onyx-automotives/internet/wood-dash-experts-wood-view-onyx-automotives-carid-avoid-at-all-cost-internet-522685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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