Complaint Review: Woodforest National Bank - The Woodlands Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Woodforest National Bank P.O. Box 7889 The Woodlands, Texas U.S.A.
- Phone: 832-375-2000
- Web:
- Category: Banks
Woodforest National Bank Woodforest Issued their own Stop Payment on one of my ACH Transactions The Woodlands Texas
*Consumer Comment: Awful over the phone customer service
*Author of original report: Woodforest Makes it Right with Excellent Customer Service
*Author of original report: Woodforest Makes it Right with Excellent Customer Service
*Author of original report: Woodforest Makes it Right with Excellent Customer Service
Show customers why they should trust your business over your competitors...
Woodforest returned one of my ACH/Direct Debit transactions saying that I had placed a stop payment on the item. In fact, I had done no such thing. This caused my credit card to be voided.
No apology and no help in getting the matter corrected.
Very poor customer service and to boot they never credited my account for the $300.00 when they bounced the transaction!!!
I have faxed and called them numerous times and they say it's the merchant's fault that the item was returned as Payment Stopped. How absurd is that?
Timothyryan3333
Cleveland, Ohio
U.S.A.
This report was posted on Ripoff Report on 08/13/2008 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/woodforest-national-bank/the-woodlands-texas-77387-7889/woodforest-national-bank-woodforest-issued-their-own-stop-payment-on-one-of-my-ach-transac-362388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#4 Consumer Comment
Awful over the phone customer service
AUTHOR: starr - (United States of America)
SUBMITTED: Thursday, September 16, 2010
As long as I go into the bank, everything is fine. But let mi have to call this bank, these people will make your veins pop in your head!
#3 Author of original report
Woodforest Makes it Right with Excellent Customer Service
AUTHOR: Timothyryan3333 - (U.S.A.)
SUBMITTED: Friday, August 15, 2008
I got excellent customer service this morning from a regional manager of Woodforest! He really went the distance and then some to make it right.
I revise my opinion one hundred percent. They are great. He said he was alerted to my complaint by the internet so I guess they read here too. Which is a real bonus.
#2 Author of original report
Woodforest Makes it Right with Excellent Customer Service
AUTHOR: Timothyryan3333 - (U.S.A.)
SUBMITTED: Friday, August 15, 2008
I got excellent customer service this morning from a regional manager of Woodforest! He really went the distance and then some to make it right.
I revise my opinion one hundred percent. They are great. He said he was alerted to my complaint by the internet so I guess they read here too. Which is a real bonus.
#1 Author of original report
Woodforest Makes it Right with Excellent Customer Service
AUTHOR: Timothyryan3333 - (U.S.A.)
SUBMITTED: Friday, August 15, 2008
I got excellent customer service this morning from a regional manager of Woodforest! He really went the distance and then some to make it right.
I revise my opinion one hundred percent. They are great. He said he was alerted to my complaint by the internet so I guess they read here too. Which is a real bonus.
Related Reports
06:32 AM
07:59 AM
01:40 PM
05:08 PM
10:21 AM
08:25 PM
09:47 AM
12:46 PM
06:34 AM
07:57 AM
04:22 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
