• Report: #746929
Complaint Review:

World Kitchen

  • Submitted: Wed, June 29, 2011
  • Updated: Wed, June 29, 2011

  • Reported By: CaptNovolin — United States of America
World Kitchen
1200 South Antrim Way Internet United States of America

World Kitchen shopworldkitchen.com - This website http://shopworldkitchen.com chose to send me a product after telling me they cancelled the order, Internet

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I made a purchase from the http://shopworldkitchen.com website on June 24th 2011. I found the product I was looking for locally and I called the http://shopworldkitchen.com help line on June 27th 2011 to see if I can cancel the order. The customer service representative specifically said "Yes the product has not shipped and the order can be cancelled and you will receive a confirmation email." The next day on June 28th I receive an email from them saying the order can not be cancelled with no explanation. "Thank you for contacting World Kitchen, LLC; Unfortunately, we are unable to cancel your order at this time. We are sorry for inconvenience this may have caused. For return information please call our Consumer Care Center." I emailed them asking why they are suddenly not cancelling the order when they said they would but received no response. On June 29th I received an email they shipped the item any way disregarding my email and my phone call. The email had no text at all it was just a pdf of the invoice with no prices or shipping cost information. I contacted them again but received no response. It looks like this company disregarded all my contacts and shipped me something without my permission after saying they cancelled the order.   

This report was posted on Ripoff Report on 06/29/2011 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/world-kitchen/internet/world-kitchen-shopworldkitchencom-this-website-httpshopworldkitchencom-chose-to-sen-746929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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