Report: #33651

Complaint Review: Worldcom Wireless

  • Submitted: Mon, October 28, 2002
  • Updated: Mon, October 28, 2002
  • Reported By: Belton MO
  • Worldcom Wireless
    box 259
    Newark, New Jersey
    U.S.A.

Worldcom Wireless ripoff dishonest billing double charges over singulair takeover Newark New Jersey

Show customers why they should trust your business over your competitors...

Singulair took over my wireless service 7/25/02. I received a bill and paid my final bill to Worldcom, several months ago. I then receive another bill last week for 100.56.

I called their servicing center, put on hold for a half an hour. I was assured the account was completely cleared and I owed nothing. That it may be possible they owe me a credit. They said my service wasn't disconnected until October 10th, I told them it was turned over to Singulair on July 25. They made the ajustments and everything is fine.

Today I receive another bill for a balance of 23.75. I call their servicing center spoke to #7457, a very rude woman and she tells me this is a past due amount, and that I had agreed to send them this amount on Saturday. I tried to explain everything, but she just kept interrupting me.

I beleive that the 60.00 I sent in as the balance due was too much, but I paid it, because they were calling my father-in-law saying I wasn't paying my bill.
I was absolutely screaming at this woman, and she just kept saying this is what you owe! I asked to speak to a supervisor and she said she doesn't have one. I hung up on her.

Kathy
Belton, Missouri
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This report was posted on Ripoff Report on 10/28/2002 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/worldcom-wireless/newark-new-jersey-07101-0259/worldcom-wireless-ripoff-dishonest-billing-double-charges-over-singulair-takeover-newark-n-33651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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