• Report: #1002100
Complaint Review:


  • Submitted: Wed, January 23, 2013
  • Updated: Wed, January 23, 2013

  • Reported By: Tenesmus — Indiana United States of America
Internet United States of America

WorldofWatches SWI Group Poor Quality Watches, Horrible Customer Service , Internet

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I purchased a Redline watch from them. Just after 40 days the watch broke (hands not working).

Called to return for repairs, was told I needed to include a money order to pay for return postage!

They said they received it three weeks ago (UPS records show four weeks) and they cannot tell me anything about the watch other then they have it and it can be 8 weeks. 

I was then told I will be contacted to provide how much it may cost to fix when it is under warranty.

I requested to speak with the service department. Not possible.

I would stay far away from this company. Caution they use numerous different web site names.

This report was posted on Ripoff Report on 01/23/2013 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/worldofwatches/internet/worldofwatches-swi-group-poor-quality-watches-horrible-customer-service-internet-1002100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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