• Report: #730213
Complaint Review:

Worldpay Credit Card Processing

  • Submitted: Tue, May 17, 2011
  • Updated: Tue, May 17, 2011

  • Reported By: John — Providence Rhode Island USA
Worldpay Credit Card Processing
600 Morgan Falls Road Atlanta, Georgia United States of America

Worldpay Credit Card Processing Issues Never Ending Contracts Atlanta , Georgia

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I am writing to all out there that are in business and looking for a credit card processing company. Back in 2005 I signed my company on for credit card processing through RBS Link who recently got bought out by Worldpay.  Today I decided to phone them to shut down my terminal and they advised me that I am on contract with them.  I was very confused seeing it have been 6 years that I have been processing with them (well... RBS LINK). They told me my contract ends next May and that I would have to phone them 90 days before that to cancel the contract or I would have to pay 195.00.  First off, my company is incorporated with a fed id # and they not only have that but they have my personal social security number which none of this is tied to that and If i cancelled or shut down my company that is Incorporated that they would bill out the 195.00 to me.  I think there is something very illegal going on.  I asked them were to send the letter of discontinued service. They said I counldn't send them a letter and that I had to remember to phone them in Feb of Next year!!!!....  How does a phone call prove that I cancelled the service????/  Something fishy is going on with them.  I am so sick of the big co's of the world thinking they are god.  I am currently waiting for a manager to phone me back.  Something is truly wrong with this whole picture.  So just remember to READ all contracts you sign.  I know that when your in the moment and everything is OK we all tend to trust the person giving you the contract and just sign.  From now on I will no matter what I am signing read it in full before signing it, I don't care how much it takes of others time.

This report was posted on Ripoff Report on 05/17/2011 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/worldpay-credit-card-processing/atlanta-georgia-30350/credit-card-processing-companiesworldpay-credit-cardworldpay-credit-card-processin-2fd73htm-730213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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