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Report: #1387010

Complaint Review: Worldpay US, Inc - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Modern Touch — Los Angeles California USA
  • Author Not Confirmed What's this?
  • Why?
  • Worldpay US, Inc 201 17th Street NW | Suite 1000 | Atlanta, Georgia USA

Worldpay US, Inc Worldpay, Worlsdpay credit card processing Be alert, avoid loosing money and time, Worldpay is inept and their actions are negligent and possibly fraudulent... they charge you much more, keep your customers' payments and do not even admit they have the money, blaming your site Atlanta Georgia

*UPDATE Employee: Worldpay US, Inc.

*UPDATE Employee: Worldpay US, Inc,

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One of the worst business experiences I have had with a financial institution: ambiguous procedures and requirements, inept operators with bad English and lack of knowledge of issues, they give you a lot of run around. We thought we had credit card processing on our website as we were developing our site, they kept charging us more than they had quoted originally! our complaints were answered by ambiguous mombo jumbo...

later we did sell some items and realized after a few months that we have not received the payments, we were told that out site is incomplete and non-compliant! really? so why have you been charging us all these months and why you did not tell us about it? why you did not tell us that you are keeping our customers payments and why you refuse to release it to us or at least back to the customers (eventhough we have sent the merchandise to them)... why is it so difficult and time-consuming to run after you guys to get what is fair?

If we are not paid back all the charges and the funds are not released I will personally spend time to expose these frauds and file criminal complaints gainst them with FTC, CFPB and the Georgia Attorney General... these fonies should not be allowed to hurt businesses.

This report was posted on Ripoff Report on 07/20/2017 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worldpay-us-inc/atlanta-georgia-30363/worldpay-us-inc-worldpay-worlsdpay-credit-card-processing-be-alert-avoid-loosing-money-1387010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

Worldpay US, Inc.

AUTHOR: Customer Impact - (United States)

POSTED: Wednesday, February 07, 2018

Hi Modern Touch. We apologize for the frustration you are experiencing with your account. Please provide us with your merchant ID and contact information by emailing customer.impact@worldpay.us and someone will reach out to you.

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#1 UPDATE Employee

Worldpay US, Inc,

AUTHOR: WorldPay Customer Impact - (USA)

POSTED: Friday, July 21, 2017

Hi. We apologize for the issues you have mentioned and would like to see how we can assist. Please send an email including your merchant ID number to customer.impact@worldpay.us and someone will reach out to you.

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