Report: #1038591

Complaint Review: Worthpoint - Atlanta Georgia

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Ripoff Report is Xcentric Ventures

Submitted: Wed, March 27, 2013
Updated: Fri, May 10, 2013
Reported By: Tam — Los Angeles California

Author Not Confirmed

Why?

Worthpoint Atlanta, Georgia United States of America

Phone: 877.481.5750
Web: www.worthpoint.com
Category: E-trade

Worthpoint Go Antiques Subscription Rip-Off Scam Atlanta, Georgia

*UPDATE Employee: WorthPoint Requests to Resolve this Issue

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Worthpoint runs a huge scam charging subscribers who test their "free trial" FOREVER. It is impossible to cancel the subscription. I have been charged every month for over 2 years now, and have left messages and sent emails repeatedly, and never get a response. I am preparing to file a suit now to recoup the charges. Anyone want to join me?

This report was posted on Ripoff Report on 03/27/2013 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worthpoint/atlanta-georgia-30305/worthpoint-go-antiques-subscription-rip-off-scam-atlanta-georgia-1038591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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#1 UPDATE Employee

WorthPoint Requests to Resolve this Issue

AUTHOR: Britt - ()

SUBMITTED: Friday, May 10, 2013

POSTED: Friday, May 10, 2013

Hi Tam,

Per your report, you have been charged for more than two years and have not been able to get in touch with anyone in our company. I apologize for this inconvenience and understand your frustration. We wish to work towards a resolution and reconcile this situation.

In order to resolvet this issue, please call our manager of Customer Support, Kaylee directly at 877-481-5750 ext. 407. We will need more information about your account (first/last name and email address) to verify your account, as well as the recurring monthly charges.

Again, we apologize for the inconvenience and understand your frustration. Thank you for your feedback, as we are striving to improve our services.

Kind Regards,

Britt

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