Complaint Review: WOW Air - Internet
WOW Air Iceland Airline Baggage Scam, RIPOFF, Dont fly with them Iceland Internet
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Wow Airlines is an absolute ripfoff. Do not fly with them if you don't want to be ripped off. Ásta and Hildur acknowledged that they would rather the reputation of their discount airline be destroyed then to process a proper baggage refund that was never used.
Here is how the Wow Air Scam Works
They send you a confusing email telling you that you need to pay for your baggage in advance because the price is going to go up. Then it is very confusing as their website does not always validate to English so you have to navigate through the native Icelandic language.
They charge you for each leg of the trip and have you check off each person flying. When you go to the airport you are told that you over paid and you can gladly get a refund but when you inquire about the refund the Wow Airline Scam kicks in and they refuse to refund you for the baggage that you did not use.
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This report was posted on Ripoff Report on 02/19/2016 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wow-air/internet/wow-air-iceland-airline-baggage-scam-ripoff-dont-fly-with-them-iceland-internet-1288761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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