was connected to this company's website through a facebook ad. The offer suggested through their page was that I would receive a poster for 99 cents if I joined their poster club. However, I was supposed to have a period of 5 days to decide if I wanted the membership or not and they would not charge the standard monthly membership charge if I cancelled. Once the order was placed the window closed. I expected some confirmation as stated when the order was placed but received none. I did not have the name of the company, only Poster Club. A search online proved fruitless. I then did some research through the "rewards" program that provided the link. I discovered the website address at that point. There is no phone number listed on their website, only an email address (email@example.com). I repeatedly emailed this address to cancel my account but got no response. I tried numerous times to log in to my supposed account but the password would not work. Finally I noticed through my credit card's online transaction list that a charge of $29.99 was pending through my account. I immediately filed a dispute through teh credit card company. I got the phone number from the transaction and called wozo.com. After speaking to two representatives and a supervisor (his name is James Daniels), no one would help with this. They cancelled my account but insisted that they would not reverse the $29.99 charge since they said that I did not cancel in time. I made multiple efforts to cancel, they just ignored them. They never sent me a confirmation so I had no contact information. They do not include any telephone information through their website. I feel I was taken advantage of as an unsuspecting consumer. What recourse do I have at this point? I don't feel that I should have been charged the $29.99 since I did try multiple times to cancel and they just ignored my attempts until the days went by. The poster that I did order and paid for still hasn't arrived, even though the company is less than an hour from me. If I wasn't so over the top angry at this point I would take a drive down there and demand some satisfaction.
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