Report: #672356

Complaint Review:

  • Submitted: Thu, December 16, 2010
  • Updated: Thu, December 16, 2010
  • Reported By: Lulu — lompoc California United States of America
    boston, MA
    United States of America Won (customer service agent) with horrible customer service skills free poster / just pay shipping for $1.99 Internet

Show customers why they should trust your business over your competitors...

wozo advertised get a free poster just pay the shipping for $1.99 which i did and i never received my poster, when i notified the company they told me a couple different things 1st that i never made an order, I then provided proof of purchase by sending the charge to my CC, then the rude agent named Won told me that the charge was a non refundable charge and that I purchased a coupon, (heellllloooooo who the h**l purchases coupons???????) then she told me that she would not be refunding me the charge, I told her that I had an email confirmation when i ordered the poster but still no refund, anyway I did let her know that i would be filling a fraud charge with the BBB and that her customer service skills were not very professional. If that company does that to just ONE person a day they would be pulling in well over $700. a year by ripping off good people, ITS WRONG. I did notify my credit card company and they said they would get the charge refunded but just be aware. ANY WAY WON i guess you LOST. BTW I managed a customer service call center for a fortune 500 company for 3 years and would never have treated customers the way this company treated me, and over $1.99. UNBELIEVABLE

Lulu, Lompoc Calif
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This report was posted on Ripoff Report on 12/16/2010 02:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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