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Report: #144537

Complaint Review: WPI*IFRIENDS INTERNET - Lake Worth Florida

  • Submitted:
  • Updated:
  • Reported By: maple ridge British Columbia
  • Author Confirmed What's this?
  • Why?
  • WPI*IFRIENDS INTERNET 7765 Lake Worth Rd. Suite 341 Lake Worth, Florida U.S.A.

WPI*IFRIENDS INTERNET THIEVES & SCAM ARTISTS ripoff UNAUTHORIZED BILLING on my credit card. I never used any service from this site but they somehow charged my credit card !!! Lake Worth Florida *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: Reply from IF Customer Service, our "Customer is Always Right" policy ensures that we take action

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Somehow this site has charged my credit card twice without my authorization the first time was 1.25$ and then again for 7.95$.

I was told my credit card #was for age verification only and the site was FREE.This was obviosly a BIG SCAM.

Anybody who reads this DON'T GO TO THIS SITE even just to look, they like to STEAL.

Don
maple ridge, British Columbia
Canada

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
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We are Consumer Advocates.
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We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 05/31/2005 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wpiifriends-internet/lake-worth-florida/wpiifriends-internet-thieves-scam-artists-ripoff-unauthorized-billing-on-my-credit-card-144537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 UPDATE Employee

Reply from IF Customer Service, our "Customer is Always Right" policy ensures that we take action

AUTHOR: Steven - (U.S.A.)

POSTED: Wednesday, June 01, 2005

Due to the anonymous nature and limited amount of information provided in this complaint, we are unable to locate an account matching the details related by "Don". However, the scenario described in the complaint is not one that realistically could have occurred on our web site.

The "free" membership offered by our service really is free. All subsequent charges incurred by any viewer on our service are clearly and conspicuously disclosed in advance -- including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. No customer could possibly incur charges on our service without advance disclosure of such charges and numerous multiple click-throughs by the customer to indicate their affirmative consent (and acknowledgment of their consent) to such charges.

Moreover, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. We therefore encourage "Don" to contact our 24/7 Toll Free Customer Service Center at (800) 243-9726 regarding concerns he has on any remaining outstanding charges.

We sincerely regret any misimpression that "Don" may have about our services and our company. Our company has been a member of the Better Business Bureau since its inception in 1995, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment.

Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). The members of the iFriends online community are very important stakeholders in that service, and we place enormous value on making sure they feel satisfied with our service.

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