• Report: #890236
Complaint Review:


  • Submitted: Tue, May 29, 2012
  • Updated: Tue, May 29, 2012

  • Reported By: Joe the Braclet guy — newark New Jersey United States of America
Internet United States of America

wrist-band wrist-band.com Bait and Switch Internet

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Ordered 1000 wristbands, paid extra for inside message. They charged me $10.00 for a proof. What printer charges for a proof?. The proof was emailed to me, now this proof is not a photo of the bracelet but a image of what they say you should get. The problem is on the inside message it is only raised, they say it cant be colored like screen printed. When they sent the proof the inside message was colored in white lettering, so I thought great you can see it very easy. When we received the bracelets it is not at all like the proof I had to pay for you cannot read it at all.The old Bait and Switch  I could go on forever here its just not worth it. I emailed customer service about 6 times only to get replies from different people each time. I called and was treated like I was the one ripping them off.
I told them we were going to be ordering bracelets in large amounts, and asked if they could refund us or do something to show they care. The person on the phone was very NASTY and just hung up on me. So were stuck with bands with a
message you cant read. Buyers beware. My wife had noticed that the bags of bracelets were stinking up the office and have a heavy odor to them. We have been buying bracelets for years and never smelt anything like this. So now she is wondering since they came from china are they toxic. We have had a lot of products from china here in the USA that are toxic. Kids toys etc some of them have lead in them. I dont know I guess I should just throw them out and chalk it up to experience.  Buy from the USA, at least you can understand the customer service people. Also if this would have happened with a US company we would have better recourse to get a refund. But when you deal with a fly by night oversea company they just dont care. Do not buy from wrist-band you will regret it.

This report was posted on Ripoff Report on 05/29/2012 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wrist-band/internet/wrist-band-wrist-bandcom-bait-and-switch-internet-890236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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