Report: #747515

Complaint Review:

  • Submitted: Thu, June 30, 2011
  • Updated: Sun, February 05, 2012
  • Reported By: Wantyoutoknow — Houston Texas U.S.A.
    1305 El Camino Village Dr.
    Houston, Texas
    United States of America REVIEW: Wrist-bands.coms commitment to total customer satisfaction. Wrist-bands.coms past and current approach to business is focused on providing the highest quality products delivered at the lowest possible prices Houston Texas
*UPDATE: pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. is recognized by Ripoff Report as a Verified Safe business.

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Rip-off Report REVIEW:

EDitors UPDATE: Positive rating and recognition has been given to for its commitment to excellence in customer service.

Ripoff Reports discussions with have confirmed an ongoing policy by the company to total client satisfaction., tells Ripoff Report they are constantly updating and changing its business processes to better serve its customers. One company executive stated they love to hear from thier customers, employees, and friends so they can better serve their customers.. With a belief that whether the feedback be positive or negative it gives them a chance to better there business and deliver a better experience to thier clients.

One of Wrist-bands.coms executives in charge of customer relations, Mr. Andre Kustos, has informed us that his personal philosophy is that his clients are a precious resource and the lifeblood of the business. [continued below]....
..... As a successful businessman, Mr. Le feels it is critical to listen to his clients and respond properly. It has been our number one priority to make sure all customer feedback is listened to and and formulated into a way to either avoid future mistakes or develop methods on how to properly handle them with customer satisfaction in mind.

Another top executive of the company told us that Mr. Kusto's personal business philosophy is based on the premise that "strives to add value in its services as they understand that a successful business model is based on value-added services, and client care. Wrist-bands.coms mission statement says it all: "Our goal is to provide our clients the lowest prices, best value and professional excellence in the industry." Some of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: (and Mr. Kustos) truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises." takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: " provides a very positive environment to work in. Opportunities for suggestions and improvements in the office are always encouraged. The executives at are truly concerned about our contribution to the company and providing growth opportunities for us. The mangers take the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that Wrist-bands.coms past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our investigation, which included discussions with Executives, at the company, Ripoff Report is convinced that is committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.


As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them.

=====================  "80% Today Only!"  Yeah Right! Houston, Texas

When it comes to False and Deceptive trade practices, this company seems to have written the book on it.  Since this company started (and we have visual proof) they have lied to the American public with  "80% Off TODAY ONLY!"  Did you know? 80% off is reserved for Going out of Business sales and you are supposed to have a permit for a going out of business sale.  It appears they think it is OK to lie to you every single day in as many ways as possible.  Google their address, it is a house.  Yep, you got it! Yet, they want you to think they are the largest wristband company in the world.  As well, feel free to try the chat tonight after hours. 

Have fun speaking to the Chinese and getting an answer that makes sense.  Feel free to ask them anything because at least they are usually honest.  I have a recording of one of them telling me how the advertising is a trick to get people to buy product.  Well, when it is written in the way Wrist-Band does it, yes, it is a trick.  Do you want a trick or treat?  The next time you decide to trust an online company, be sure to ask for a written guarantee of delivery or your money back.  Be sure it is signed and faxed to you.  At least if they don't follow through, you have a powerful document to get your credit card company to insure you get your money back.  Oh, and if they tell you the product is made in the USA, be sure to get that in writing too. 

You can send that report to the FTC, because that is a Federal matter and they can be slapped silly with fines that will close their doors for good!  To top it all off, these guys worked for, now  Have fun reading the dirt on these guys!  You know the old saying, "The nut does not fall far from the tree!"  It certainly applies the this bunch of nuts!  If you are looking for wristbands you don't have to be afraid, the founder of the small quantity custom wristband industry can be found in the Galleria area of Houston, the company is uber-professional and they won't make false promises.  WC is the initials.  The rest in Houston are all knock-offs or rip off companies.  Do your research and you will go far!  Best of luck. 
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This report was posted on Ripoff Report on 06/30/2011 10:43 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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