Report: #314090

Complaint Review: WU-YI SOURCE / LIVING LEAN

  • Submitted: Sun, March 02, 2008
  • Updated: Mon, March 03, 2008
  • Reported By: Niantic Connecticut
  • WU-YI SOURCE / LIVING LEAN
    wu-yisource.com
    Las Vegas, Nevada
    U.S.A.

WU-YI SOURCE / LIVING LEAN, Charged My Card $19.95 W/out My Authorization, Las Vegas Nevada

*UPDATE Employee: Hello

*UPDATE Employee: Hello

*UPDATE Employee: Hello

*UPDATE Employee: Hello

Show customers why they should trust your business over your competitors...

I ordered Wu-yi source Tea and they charged $19.95 WITHOUT my authorization!!!!

Katie
Niantic, Connecticut
U.S.A.
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This report was posted on Ripoff Report on 03/02/2008 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wu-yi-source-living-lean/las-vegas-nevada/wu-yi-source-living-lean-charged-my-card-1995-wout-my-authorization-las-vegas-nevad-314090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#1 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
Respond to this report!

#2 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
Respond to this report!

#3 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
Respond to this report!

#4 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
Respond to this report!
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