Complaint Review: WuLongSource.com - WuLong Tea - Wu-Long Source - Wu Yi Source - EDirectsoftware - North Las Vegas Nevada
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- Author Confirmed
- WuLongSource.com - WuLong Tea - Wu-Long Source - Wu Yi Source - EDirectsoftware 2711 E Craig Rd Suite K North Las Vegas, Nevada U.S.A.
- Phone: 780-416-0215
- Web:
- Category: Alternative Health
WuLongSource.com - WuLong Tea - Wu-Long Source - Wu Yi Source - EDirectsoftware Hide n' Go seek is their game, Fraud is the truth. No true person/entity, no refunds, Where are they? North Las Vegas Nevada
*UPDATE Employee: Hello
*Consumer Comment: Hi Mark!
*UPDATE Employee: We have not gone anywhere !
Show customers why they should trust your business over your competitors...
WuLong Source fraudulently sold tea to me online. When I wanted to return the tea for a refund, their site disappeared, the new name that showed up on the shipped box (of a different tea) said EDIRECTSOFTWARE. Whose site is automated without the ability to leave messages. I called the number on the shipping box shipped from NV--area code 702, this #780 is a personal residence, no reply. I have tried to no avail to locate WuLongSource.com and no site comes up. These people are a fraud and need to be caught.
Trish
Scottsdale, Arizona
U.S.A.
This report was posted on Ripoff Report on 08/11/2007 06:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wulongsourcecom-wulong-tea-wu-long-source-wu-yi-source-edirectsoftware/north-las-vegas-nevada-89030/wulongsourcecom-wulong-tea-wu-long-source-wu-yi-source-edirectsoftware-hide-n-go-266877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Hello
AUTHOR: Shalyn R. - (U.S.A.)
SUBMITTED: Tuesday, August 04, 2009
Hello,
I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.
We appreciate your concerns.
Respectfully,
#2 Consumer Comment
Hi Mark!
AUTHOR: Kim - (U.S.A.)
SUBMITTED: Wednesday, September 12, 2007
I see another satisfied customer of yours..... Hmmmm, no refund either what a shame, seems to be happening over and over again! Are all these people lying Mark? Or are you the FRAUD?? Where's the refund Mark I told you I'm not backing down! I'm going to find you and make sure you are prosecuted to the fullest extent of the law!
Sign
Your buddy
Kim
#1 UPDATE Employee
We have not gone anywhere !
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Thursday, August 16, 2007
Hello,
We have no gone anywhere, we changed our name to Wu-Yi Source. We still sell the same product and have the same site, the only thing that was changed was the web address. We have been here the whole time and have been very easy to get ahold of.
Thank You
Mark
Wu-Yi Source
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