Report: #985845

Complaint Review: www.dealdash.com

  • Submitted: Sat, December 22, 2012
  • Updated: Mon, January 28, 2013
  • Reported By: mlehardman — Las Vegas Nevada United States of America
  • www.dealdash.com

    Internet
    United States of America

www.dealdash.com www.dealdash.com SCAM. RIPOFF. DIDN'T SHIP ITEMS. STOLE MONEY. HORRIBLE CUSTOMER SUPPORT..visit www.dealdashripoff.com Internet

*UPDATE Employee: Delivering Legitimate Bargains

*UPDATE Employee: DealDash Delivers Legitimate Bargains

Show customers why they should trust your business over your competitors...

www.dealdash.com is apparently going down the tubes. According to the BBB there are 139 closed complaints in the LAST 12 MONTHS alone. I wish we had read this before. We have been duped for a lot of money. Won bids only to find out "Out of Stock" offers of less valuable trade offs and Bid packages did not suffice. After multiple emails and basically no response we are forced to become advocates.

Please visit www.dealdashripoff.com and share your thoughts. Also join us on Facebook at https://www.facebook.com/pages/Dealdashripoff/385610081531297

Its time to let others no so more don't suffer the pitfalls of www.dealdash.com
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This report was posted on Ripoff Report on 12/22/2012 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwdealdashcom/internet/wwwdealdashcom-wwwdealdashcom-scam-ripoff-didnt-ship-items-stole-money-horrible-985845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 UPDATE Employee

Delivering Legitimate Bargains

AUTHOR: DealDash_Adam - (United States of America)

We currently provide service to over 1.5 million registered users, and our growing ranks of satisfied customers gets bigger each and every day. People love the great bargains they get in our fair and honest auctions, and we ships thousands of products daily to winners all over the US!

While we strive to fulfill each and every order customers place through our website, there are occasional disruptions in the supply of certain products. We have a clear substitution policy to deal with cases where a particular item is unavailable, as this helps us ensure that orders are fulfilled quickly and to our customers' satisfaction. This policy is fully disclosed on our website, and our customer support staff is always available to answer any questions about this and all of our other policies. In addition, we are always ready to cooperate with our valued customers to ensure that any substitution is acceptable. This commitment to customer satisfaction is why we've become the longest running auction site of our kind in the United States!

I suggest you check out our substitution policies on our FAQ page, and if you do have any additional questions or concerns don't hesitate to contact our customer support team. They're available around the clock to help out customers just like you, and are currently able to respond to all customer queries within 24 hours.
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#2 UPDATE Employee

DealDash Delivers Legitimate Bargains

AUTHOR: DealDash_Adam - (United States of America)

We currently provide service to over 1.5 million registered users, and our growing ranks of satisfied customers gets bigger each and every day. People love the great bargains they get in our fair and honest auctions, and we ships thousands of products daily to winners all over the US!

While we strive to fulfill each and every order customers place through our website, there are occasional disruptions in the supply of certain products. We have a clear substitution policy to deal with cases where a particular item is unavailable, as this helps us ensure that orders are fulfilled quickly and to our customers' satisfaction. This policy is fully disclosed on our website, and our customer support staff is always available to answer any questions about this and all of our other policies. In addition, we are always ready to cooperate with our valued customers to ensure that any substitution is acceptable. This commitment to customer satisfaction is why we've become the longest running auction site of our kind in the United States!

I suggest you check out our substitution policies on our FAQ page, and if you do have any additional questions or concerns don't hesitate to contact our customer support team. They're available around the clock to help out customers just like you, and are currently able to respond to all customer queries within 24 hours.
Respond to this report!
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