Report: #1342183

Complaint Review: Www.Emporium.com

  • Submitted: Thu, December 08, 2016
  • Updated: Wed, December 28, 2016
  • Reported By: Sean — Kelseyville California USA
  • Www.Emporium.com

    Internet
    USA

Emporium.com Dumporium.scam. Buy now never hear from again! Los Angeles California

*REBUTTAL Owner of company: Response from Emporium

Show customers why they should trust your business over your competitors...

 Don't purchase from these thieves hiding behind the veil of credit builders. So my story began with an ad on a credit monitoring website promoting Emporium.com! This site promotes itself to be a credit builder for people with below average credit. It's very much like a Fingerhut but without the high prices. Instead the put up items for sale that are somewhat at the higher end of brand lines. They lease the items purchased to you at a weekly or or otherwise rate plan and at the end you can option to purchase. They say if you have a job and its stable you qualify for a credit account. So I applied I have owned my own business that's legit with tax ID and all the other proper documents. Bank account that's verifiable and all that. So I apply and with no reason given I was denied credit. Ok so I didn't get a line of credit so I saw that their pricing for the products were very good and some below the national average. [continued below]....

..... So I decided to purchase a desktop computer. I pay the money. Wait a couple of days to see if they shipped and provided tracking. Instead I got no item and no response for weeks. Then they send me an email telling me that the item isn't in stock and they have to source more and that my order is "pending cancelation." So I go back on and find another desktop a slightly better model. Pay the money and nothing again and this time no response. These guys are a scam. They get you to pay for a product and never ship you anything and when you ask what's going on they give you the run around and still never send or refund your money. Then I read on another scam watch site that Emporium.com doesn't even report your payments to the credit agencies. I'm shocked that credit monitoring websites promote these thieves praying on individuals trying to build their credit. Stay away save your money and protect your credit. Fingerhut even though they are pricey at least you get the item and if there are issues they work to resolve them. STAY AWAY FROM EMPORIUM.COM.

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This report was posted on Ripoff Report on 12/08/2016 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwemporiumcom/internet/emporiumcom-dumporiumscam-buy-now-never-hear-from-again-los-angeles-california-1342183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)

Hello,


Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We are working to improve our product selections so that we can ensure we have items in stock and ready to ship.  We would like to work with you on getting the merchandise you need.

We understand your concerns, and will do what we can to provide you with information regarding the merchandise you need.

For us to look into your order, please email us your full name, phone number, and order number to escalations@vnuretail.com


Sincerely,
Emporium Team

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