• Report: #882685
Complaint Review:


  • Submitted: Mon, May 14, 2012
  • Updated: Mon, May 14, 2012

  • Reported By: JDReviews — United States of America
Internet United States of America

fitnessrepairparts.com fitness repair parts BAIT PRICE/SWITCH PRICE - Submitted payment for EMERGENCY order. Waited, waited, did not arrive. 2 wks later an email instead. MORE MONEY WANTED order not processed! WHAT! I was desperate for the Internet, Internet

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BAIT with price. SWITCH PRICE when desperate.  This is how the www.FitnessRepairParts.com company operates.  I placed an emergency order and submitted payment.  Waited day after day after day afte day after day for almost 2 weeks.  No delivery.  Finally an email!  They wanted MORE money!  The part was ordered and PAYMENT SUBMITTED weeks ago expecting next day delivery instead they never processed it and asked me for more money?  It should be free after that bad service.  I gave them three to four chances to offer an appology.  Instead they canceled the order. 

HOLLY COW!  BAD customer service.  Unfriendly.  No appology.  No solution.  I explained the position they put me in but they failed the opportunity to say we are "SORRY".  I appears to have been a contrived attempt to exploit the desperate situation of their customer.

This report was posted on Ripoff Report on 05/14/2012 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwfitnessrepairpartscom/internet/fitnessrepairpartscom-fitness-repair-parts-bait-priceswitch-price-submitted-payment-f-882685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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