• Report: #901253
Complaint Review:


  • Submitted: Fri, June 22, 2012
  • Updated: Fri, June 22, 2012

  • Reported By: Rich — Sarasota Florida United States of America
22 South Smith Street Norwalk, Connecticut United States of America

.getroseplants.com Gardeners Collection I ordered and paid for 4 rose plants. They arrived dead. The company would not answer my requests for a refund as guarenteed. Norwalk, Connecticut

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I ordered and paid for 4 rose plants.  Although they appeared dead upon arrival, I planted them in organic rose soil, fertilized them with organic blood meal and watered them every night in the hopes they would grow.  It was all in avail.  I e-mailed the company twice to get a resolution, as they guarentee your money back if contacted within 30 days of receipt, which I did.  I received no reply from their customer service department.  Upon calling, this morning, I was informed that they could not supply me with living plants until the end of September, 2012.  I only ask for the $30 I spent for the plants (with the understanding that s & h fees will not be reimbursed), so they can be replaced with living plants.  Thank you.

This report was posted on Ripoff Report on 06/22/2012 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwgetroseplantscom/norwalk-connecticut-06855/getroseplantscom-gardeners-collection-i-ordered-and-paid-for-4-rose-plants-they-arrive-901253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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