Complaint Review: WWW.IGXE.COM Fannzi International Group LLC - Wilmington Delaware
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- Author Confirmed
- WWW.IGXE.COM Fannzi International Group LLC 501.Silverside Road Suite 105 Wilmington, Delaware U.S.A.
- Phone: 858-380-5139
- Web:
- Category: Internet Services
WWW.IGXE.COM Fannzi International Group LLC Took my MONEY! Wilmington Delaware
*UPDATE Employee: We are very sorry for your problem and we have resoled for you by timely manner
Show customers why they should trust your business over your competitors...
I bought some gold for the guildwars game for my son. They got 59.33 which I provided a receipt for, and they stated that I never sent in the money. The receipt was from paypal which is known for paying in a timley manner and they produced a receipt for my purchase fast. I then fowarded it to Igxe which theystate that they never received it. IGXE still wont give me what I paid for even though I did everything they asked for!
Dmontg5505
elgin, South Carolina
U.S.A.
This report was posted on Ripoff Report on 02/13/2008 05:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwigxecom-fannzi-international-group-llc/wilmington-delaware-19809/wwwigxecom-fannzi-international-group-llc-took-my-money-wilmington-delaware-308744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We are very sorry for your problem and we have resoled for you by timely manner
AUTHOR: IGXE-admin - (United States of America)
SUBMITTED: Thursday, November 26, 2009
Dear friend,
First, thank you very much for your review. IGXE.COM will learn the lessons from it.
Trough the address, the amount of the order and the time in this review I check the records from Jan. 1 to Feb. 20 one by one which is a real hard work. But luckily, I found out your order. From the record I know that you placed your order at 07:31:26.0 2008-02-11, And at 07:48:45.0 2008-02-11 our customer service sent an e-mail to you as below:
***** Created By: lilyren ***** 2008-02-11 07:48:45.0
Dear R***** M**********,
We have received your payment,and we have to verify your payment before sending you the game items. We have tried to call the number on the profile [ 8**-4**-5*** ] , but nobody answered.
Please contact us by email or livechat help when you are free to get your call.
We need confirm the order to avoid our customer's account might not be hacked to place the order.
Sorry for the inconvenience our service might caused, we are running a secure business.
Thanks for your purchasing from our website: http://www.igxe.com .
Maybe there was some problem when the customer contacted and checked with you so you applied to get back your money. And after about more than ten days investigated by paypal you get your money from paypal at 13:01:32.0 2008-02-25.
I think you have received your money already. And thanks again for your review. We will advance ourselves continually. If you see this rebuttal please clarify for us. If you also have some problem please contact us:
fastsupport@igxe.com
marketing@igxe.com
IGXE TEAM
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