Complaint Review: WWW.RESERVATIONS.COM - Nationwide
- WWW.RESERVATIONS.COM Nationwide USA
- Phone: 800-916-4339
- Web: www.reservations.com
- Category: Travel Services
WWW.RESERVATIONS.COM Deceived and Overcharged Dallas, Texas Nationwide
*Author of original report: Hotel Logos
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This is a third party reservations company. When attempting to reach the hotel website I inadvertently made a reservation through this third party company instead of the hotel website. This company adds a $14.99 charge to the hotel cost which is lumped in with taxes and fees and appears to be hotel tax. The charge is not listed separately so it is clear you are being charged by a third party for a service you get direct from the hotel absolutely free. You will not be informed of this separate charge unless you click on taxes and fees and read down through the text. You will most likely see it when the charge appears on your credit card as a separate $14.99 charge from WWW.RESERVATIONS.COM.
This charge needs to be called out separately yet it is lumped in with taxes and fees!! I never would have made this reservation if I had known this company would charge me $14.99 for something I can do direct with the hotel at no additional cost. This company obviously pays google well to list at the top of any search, they include hotel logos on the web page and it is not clear to the consumer that you are booking through a third party and paying a fee for something that is completely free if done directly with the hotel or hotel company. Beware Reservations.oom. Complete and total rip-off!!!
This report was posted on Ripoff Report on 08/02/2014 06:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwreservationscom/nationwide/wwwreservationscom-deceived-and-overcharged-dallas-texas-nationwide-1166854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Hotel Logos
AUTHOR: H. Tisdal - ()
SUBMITTED: Saturday, August 02, 2014
Clarification. Their website does not actually have hotel logos but it has a photo and name of the hotel. In my opinion the web page can be mistaken for the actual hotel web page and not a third party site.
Advertisers above have met our
strict standards for business conduct.