• Report: #977993
Complaint Review:


  • Submitted: Tue, December 04, 2012
  • Updated: Tue, December 04, 2012

  • Reported By: MJ — San Antonio Texas United States of America
Internet United States of America

saferwholesale.com Great Sports, Inc. Buyer Beware!!! Internet

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Buyer Beware.  This company will not do you right.    Bought a new scooter trike from them.  Either shipped already damaged or damaged in shipment.   Crate dropped off at my residence by freight carrier when I was not home.  I did not sign for an obviously damaged crate.  Saferwholesale.com offered immediate replacement parts for anything damaged.  I foolishly believed they would correct any/all damages or problems.   Cascade of problems with scooter; lengthy delays and "unavailable" replacement parts.   Bent rear rim; bent rear axle/drive shaft; defective front wheel bearing; mis-wired scooter with global electrical malfunctions.  Asked for replacement scooter-- denied by Saferwholesale.  Asked for new rear wheel assembly--  "not available".   Sent an inexact replacement requiring skilled removal/re-fitting of rear brake disc.  Wheel out of true and rear brake disc not 'true'.  Asked for new replacement motor because rear drive shaft bent-- sent used replacement motor.  Sent motor back and second motor taken off another scooter.  (Not exactly what someone would expect for "new" replacement.)   Got scooter running, but  discovered binding front wheel bearing when attempting to ride.  Sent new bearing and had to have installed.  Then found bike outputting excessive electrical voltage that destroyed battery, lights and instrument cluster function.  Approaching the two year mark for all this happiness and still do not have a scooter I can ride.   Am filing a lawsuit to recover damages.   Parts and warranty department act 'put out' when asking for help.  A real nightmare.   Do yourself a big favor and do not do business with these people no matter how good the product looks in the ads. 

This report was posted on Ripoff Report on 12/04/2012 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwsaferwholesalecom/internet/saferwholesalecom-great-sports-inc-buyer-beware-internet-977993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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