ED Magedson – Founder
www.trailroverusa.com1044 Fordtown Rd. Kingsport, Tennessee USA
www.trailroverusa.com www.factorydirectatv.com False Advertising,Non Existant Warranty. Kingsport Tennessee
In Sept of 2012,I purchased an ATV Model CX250.It was stated to be from www.trailroverusa.com They offer to finance the ATV Good,Bad,or No credit.The down payment was $400 down,then 36 consecutive monthly payments of $56 via ACH.bank withdrawls.They show potential consumers,a large building,claiming it to be the Trail Rover ATV Factory.Upon further investigation,I discovered it to be nothing more then a group of independent busineses all in the same building.In fact when you call the number listed in the complaint,you reach a company that simply sells hot tubs.It is believed that all their ATV parts are imported from China,then reassembled at the hot tub company,then falsely advertised as American Made.I have already had to order parts "Chinese Parts" that were exactly compatible.When I received the ATV from factorydirectatv or herein trailroverusa.com When I received the ATV,The front brake drum was missing both the inner,and outer wheel bearings.In fact it was manufactured so poorly,as to not even be able to accept the bearings.Upon calling trailroverusa.com is when I reached the hot tub company.Everyone there doesnt have a clue about ATV,S.I No warranty,I had to order the brake hub assembly from www.eagleatvparts.com. The parts are Chinese,and exact fit.lol. By the way,The helmet,which I cancelled off the order,which they shipped anyway,was stamed "CHINA" on the box.Stay away from this shady company.In fact they can come pick up the piece of work as that bank account will be closing soon.
This report was posted on Ripoff Report on 09/01/2013 05:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwtrailroverusacom/kingsport-tennessee-37663/wwwtrailroverusacom-wwwfactorydirectatvcom-false-advertisingnon-existant-warranty-k-1080865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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