• Report: #851083
Complaint Review:


  • Submitted: Fri, March 09, 2012
  • Updated: Fri, March 09, 2012

  • Reported By: Penny — Arlington Virginia United States of America
100 Earnest Road Cordova, Alabama United States of America

www.TranscribeNow.net Fails to Deliver Transcriptions on Time & Will Not Honor Its Guarantee Cordova, Alabama

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Transcribe now will offer the client a set delivery date with a guarantee that "if your transcription is not delivered to you within the timeframe selected, you will receive a full refund and your transcription". However, my transcription was delivered ten days late, and my money was never refunded. When I requested a refund. I was told that because the people in the transcription spoke with a foreign accent that it voided the guarantee. However, at no point did Transcribe Now ever tell me that there would be a delay in the delivery of the transcripts or that there was a problems in terms of foreign accents that would cause a delay.

This report was posted on Ripoff Report on 03/09/2012 06:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wwwtranscribenownet/cordova-alabama-35550/wwwtranscribenownet-fails-to-deliver-transcriptions-on-time-will-not-honor-its-guaran-851083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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