Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #684614

Complaint Review: Wyndham Hotel Group - Mission Viejo California

  • Submitted:
  • Updated:
  • Reported By: georgia peach — nampa Idaho United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Wyndham Hotel Group 27271 Las Ramblas Suite 111 Mission Viejo, California United States of America
  • Phone: 949 367 2496
  • Web:
  • Category: Hotel

Wyndham Hotel Group -Double Audit Fraud Mission Viejo, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This is a warning to all hotel's wanting to switch to Days Inn(Wyndham). Read this report and than decide.

I am a night auditor for a hotel formerly of the Days Inn name. I know the programing for my audit reports that we used for the Days Inn corporation. When Days Inn came in and looked over my audit paperwork for the past year, they came back and said that we lied on our paperwork and that we owed them 32,000, for direct billing fees that we supposedly had not reported to them.

Now if you are in the hotel business, than you understand what I am about to explain. Simply put, when our direct bill guest checks out, the system checks him out-leaving the balance showing, but he has left. Than when the direct bill is paid via check, we input that total into the computer. Understand right? It looks like they were put in twice into the computer-but Days Inn accused us of fraud because we were paid twice. Once when the direct bill guest left, and once when we received the check for the bill and put that into our computer. Do you not see what I just explained???? We only got paid the one time per DB guest and Days Inn accused us of cheating them. WTH???

My boss refused to pay that inflated franchise fee and asked them to come out and redo the audit-after we gave them proof of how our system works. THEY ABSOLUTELY REFUSED!

So now skip a year later. They have taken my boss for all he's worth. He's in bankruptcy court, he lost his houses, and his credit is in the toilet. Days Inn lawyers for one example of how they outrageously charged him? They charged $19.00 for less than a ten second call-for the front desk just to say my boss was not available! So now the $32,000 inflated bill has turned into $747,000.

Why is it the bad guys always win? I do not have a terrible boss, but I have one that wants what's his-justice. And he was denied it. Could it be racism? He's from India, so who knows. Our american court system should be ashamed that they let Days Inn ruin a good man.

Warning: If you are still thinking of Going with the Wyndham Hotel Group and their Franchises, than don't say you weren't warned.They will do to you what they did to my boss-guaranteed. You can take that to the bank-while you still have money that is. Wyndham will take all of it. Don't do it!!!!

This report was posted on Ripoff Report on 01/20/2011 03:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wyndham-hotel-group/mission-viejo-california-92691/wyndham-hotel-group-double-audit-fraud-mission-viejo-california-684614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now