On August 20 2008 we switched from a Discovery Timeshare trial through Wyndham to becoming Wyndham owners. We had 136,000 point left on our trial membership and were told we would be able to keep those point (they would transfer over). Plus we would get an additional 168,000 point every 2 years. Making 306,000 point available to us right away. We were thrillled. This ment our kids would get a once in a lifetime trip to Disney. Something we could never have done with 4 children. And we live about 1 hour away from Wisconsin Dells and would also get an amenities card that would allow us total access to the waterparks anytime, even when we were not staying there.
We would get both cards within 10 days. So we got our membership card yesterday, but no amenities card. So I called them, to find out when I would get it and to book our next vacation. I am really upset because we were told we would not be getting any points until 2010. But that we could borrow on the points we were getting in 2010. When I explained that this was not what we should have got they told us to call the person who sold us the timeshare. We did and He said I told you you would get 168,00 point available to you right way. I didnt lie, you have them available to you. You just have to borrow on your 2010 points.
I was very upset because I am paying $250 a month for the next 2 years and getting no points. And this guy lied, and used a play on words to decieve us into getting something we were not getting. So I also am paying for points I dont get for another 2 years.
This is wrong. They should not be able to tell you something and then not follow through on it. At one point we were told, so get out of your agreement, call tomorrow and do it. And I'll have youe timeshare resold the same day.
Stay away from Wyndham. They will rip you off. They hire smooth talkers who paint a pretty picture, then when they get your money are very rude to you. Shame on you Wyndham, I have taught my 4 children not to lie and cheat. Someone should have taught you!