While staying at a friend's condo located in a resort in Myrtle Beach, we approached the Concierge Desk to inquire about Charter Fishing. The person at the desk asked us if we would be interested in hearing a 1-hour presentation on timeshares for which we would be paid $125.00. We thought, what the heck, $125.00 for 1-hour of time isn't terrible. The person confirmed again that it was just 1-hour, since we were on vacation and did not want to give up a lot of our free-time.
Well, well, well, after a 1-hour presentation, 1-hour tour of their "brand-new" resort, and 2-hour "hard-sell" we walked out of the building with a signed-contract. We don't know how this happened but thought, oh well, it can't be that bad and the salesman we worked with made it sound like it was something that we "should have" at our age (age 56). They tried to sell us their premier vacation ownership package, but when we informed them that only months earlier we had a child diagnosed with brain cancer, they relented a bit and sold us a package with lessor points...they couldn't let us leave with nothing.
We were assured that we would be assigned a sales contact that would help us with any questions, and in making reservations. We were also given 2-free stays for our trouble, one 2-night stay in their resort in Sedona, AZ, and a 4-night stay in St. Thomas.
We reserved our 2-night stay in Sedona but it was NOT at their resort but at a terrible motel.
We then, after many tries, was able to reserve some time in August 2007. We stayed 2 nights in New Orleans, unfortunately, roaches were our guest. We then stayed 3 nights in Fairfield Bay, AR and believe it or not, when they offered us a free-gift, which a salesman delivered to our unit...we found out that we didn't know a whole lot about the vacation ownership we purchased the year before and for $125.00 they would update us.
Well, stupid us, but after another 4-hour presentation, and "hard-sell", we were once again talked into purchasing add'l. points to make us "VIP" owners. I should say, they coerced us into buying more points. We needed to do this to get our "dedicated" sales contact, and the VIP treatment in making reservations and using the program...ALL not true. Less than a month after we signed contract, salesman left the company.
This is a terrible program, and we just want to terminate our ownership. We can't get anyone to assist us, we lose points, can't make reservations when we need them or where we want. RCI is a joke.
Wyndham makes their sales pitch while you are on vacation relaxing and not thinking about your everyday responsibilities...this is NOT fair!
How do we get out of this contract?? HELP.