Wynn Extended Care ripoff fraud warrantee to US military members half company doesn't know what other half is talking about Cabrea California

first off our nightmare begins with my husbands first navy move. we lived in ny and had to move to ca. fun wow we got here with no money and not much to our name except our 2yr old daughter and our 1 month old twins.

we had to get a car so he could get back and forth to work because of course the only military housing we could get right into was 45 min from where he worked.

we found a dealership that sold to military members with bad credit (don't even get me started on that story). we had only two options a ford explorer or a jeep cherrokee they were the only two cars they had that could fit three car seats in the back.

so everything is starting to look a little better and we have had the car for three and a half months when all of the sudden my husband is on the way home from work and the engine startes blowing white smoke all over the higway he's in the fast lane so he is trying very hard to safely get to the side of the road.

when the car just stops responding he finally gets it over off the road and gets it towed to the repairshop that is closest. we call wynn's and they send out and inspector. now mind u well all of this is going on my is husband is getting ready because in three days he's leaving on deployment. the inspector looks at it says that it's the oil senser and they don't cover those.

and in the mean time doesn't leave his name or his number at the repair shop. so i call up wynns and would first of all like to know why an oil senser is not covered. noone can give me an answer and no one knows who even inspected our car. so we wait some more time so they can figure out what is going on in the mean time i get my husbands command involved because i can already see that they think they can jerk me around.

well after a million phone calls and talking to a million differnt people finally someone that my husbands command talked to said they would pay and they also called the dealeship where we bought the car and said the same thing. but when i called to verify this information the man says that they must have misunderstood the conversation because that's not what he said and let him make a few calls and he will call me back.

well i wait three hours and no call back so i call him back of couse he doesn't answer i call and call and still no answer when i talk to his secertay he mysterisly never in his office finally i get a hold of him and he says the claim isn't going to be covered. so i call my husbnds command and let them know they are upset behind belief because now they were lied to also.

well this is still going on and now today (a monthand 1week later) im still fighting with them and i talk to eric who surprisly is in another on of this websites complants and i ask for a mark who supposedly talked to the repair shop and was supposed to be looking in to paying this for a goodwill or some crap. well he tells me first that there is no reason for me to speak to mark that that's what he's here for and i again ask to speak to mark he reuses.

i then ask about the goodwill paying and he says that my claim is still being denied and that there can't be a goodwill paying because the part isn't covered but he informs me that it says because of lack of lubrication. now i don't know much about cars but when the contract says engine- covered all lubricated parts and im assuming an oil senser is a lubricated part that moght not be s****.> then i ask a simple question what is a goodwill paying? he says it doesn't matter because your part isn't covered i ask again he says the same thing i tell him that i don't car the question im asking is what is a goodwill covering he changes the subject now in my eyes a stay at home mom with three kids , very little money, a husband who is deployed and christmas is right around the corner if we don't quilfy for some goodwill i would sure like to know who does.

in the mean time the car's repairs are $3,500 because we had to get a new engine because the oil senser fell off letting all the oil out cause it to throw arod and it threw it reall good right through the block and broke into two pieces and came out the oil pan twice.

we had no notice of anything being wrong with our car no oil light the oil gauge never changed nothing. till the engine threw a rod and this is all pretty depressing to me if this is the kind of country my husband is defending where a women can be left with no vechile and no way to get around if i was at home i would have my familly but no the military moved us all the way across the country to where we know not a single person. not to mention that even if i did know any one there car would not be big enough to take all three kids with me and noone is going to watch a two yr old and twins. so imm pretty much s t out of luck. noone can help because it's to much money so ive decided that ive been quite long enough im going to talk with the news on tv and air all wynns dirty laundry. i hope it gets me somewhere but if it doesn't then at least some people will know and maybe wynn's will go out of bussiness.

i can't believe with just all the stuff i this site alone that nothing has been done now my husband maybe fighting for our counrty but im fighting for the right to have people fill there obligations because i want my kids to know to stand up for what u know is right.

i hope wynn's goes down and i hope that all you people who work for them sleep good at night knowing that u are getting your paycheck with dirty money and that real americans are fighting to survive so u can have those paychecks because we believe u will make good on the promises you make. but in reality i guess that is the country my husband is fighting for pretty depressing isn't it!!!!!!!

Joany
Lakeside, California
U.S.A.

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