Report: #820981

Complaint Review: X10.com

  • Submitted: Tue, January 10, 2012
  • Updated: Tue, January 10, 2012
  • Reported By: Hvac guy — Buford Georgia USA
  • X10.com

    Internet
    United States of America

X10.com x10 x10.com Internet

Show customers why they should trust your business over your competitors...

BEWARE of X10.com. The customer service is terrible. I had got an RMA from them for a camera package that was terrible in quality. Also another RMA for a vcr package that their website added to my order when I clicked on a remote package instead.  I keep contacting them about my returns, They have confirmed that they have recieved them. But they have differant excuses each time about why I haven't recieved the refund. I also ordered a security system for my daughetrs house for Christmas a couple of months before Christmas. It never came. When I contacted them to find out what happened they informed me they were out of the console and it would be 2 weeks after Christmas. i told them it was suopposed to be a gift what to do. They said tell my daugher to wait. What a joke. I still don't have the security system or my refund on the other RMA and it is 1-11-12. This company is a joke. BEWARE!
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This report was posted on Ripoff Report on 01/10/2012 11:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/x10com/internet/x10com-x10-x10com-internet-820981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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