Report: #856450

Complaint Review: Xbox Live

  • Submitted: Mon, March 19, 2012
  • Updated: Fri, April 20, 2012
  • Reported By: brad — sharpsburg Georgia United States of America
  • Xbox Live
    1 Microsoft Way
    Redmond, Washington
    United States of America

Xbox Live Microsoft Xbox Live Unfair Account suspension Redmond, Washington

*Author of original report: Resolved

*UPDATE Employee: What is your gamer tag?

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The "LIVE Enforcement Team" decided to ban my gamertag from Xbox Live for no legitimate reason.  All they did was send me a generic e-mail stating the following reasons my account could be
banned:

 Altering the appearance of your gamertag or avatar

Illegitimate gain of achievements or avatar awards

Application of watermarks or other special identifiers that were not legitimately granted

Unauthorized manipulation of in-game parameters"

 I did NONE of the above listed things!!! I did receive a message stating that "this Profile has been signed in on another console." I believe my account has been hacked and I'd like a response. This is a false and unfair accusation against me. 
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This report was posted on Ripoff Report on 03/19/2012 10:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/xbox-live/redmond-washington-98052/xbox-live-microsoft-xbox-live-unfair-account-suspension-redmond-washington-856450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

Resolved

AUTHOR: raceman94 - (United States of America)

Thanks for the offer, but don't worry about it.  The issue HAS been resolved.  Someone from Microsoft contacted me and we got the issue resolved.
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#2 UPDATE Employee

What is your gamer tag?

AUTHOR: Anonymous - (USA)

What is your gamer tag? I will review you profile and see what happened.
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