Complaint Review: Xboxrefurbished - Internet
- Xboxrefurbished xboxrefurbished.com Internet U.S.A.
- Phone: 970-5992879
- Web:
- Category: Miscellaneous Electronics
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I bought an Xbox 360 game console off Ebay in February of 2009. I received the Xbox fairly fast after they received my payment. The price was about $180, so it was good, but not too good to be true.
I eagerly hooked up my new Xbox, and played it for less than 8 hours over 2 days, before it froze up and gave me the red ring of death ( hardware issue). Also I had to pry the disc tray open with a knife. I e-mailed the Xbox refurbished, and they sent me out a box to return the Xbox. I mailed out and then waited patiently for it to return.
2 weeks later the Xbox was returned. I played it for 3 hours and it got the same red ring of death. At this point I tried calling the company to see if they were getting this issue a lot or if maybe the fault was mine. I thought it might be overheating. They answered after several days of me calling during their business hours, and said they will have to send me out another Xbox. So again I ship out the Xbox. I wait my two weeks, and get it back in the mail.
I played for 10 hours over a week, and again same red ring of death. I send it in again, wait, and then get the Xbox back. I get the same red ring of death. This is the fourth time in 4 months. I ask for a return, and I am told I could do that but they were going to charge me a 15% restocking fee. I was livid, and so I decided to make them keep replacing the Xbox, so when I do return it I am going to get my 15 % worth.
One more time I get an Xbox, and get about two weeks worth of play out of it. I went on vacation for a week, and when I came back got the red ring of death. I e-mailed Xbox refurbished for the shipping label to send the Xbox in, and they tell me that the Xbox is out or warranty. I threaten them through e-mail with filing reports on here, through e-bay, and the BBB. I get an e-mail back saying no problem you can return the system for the 15 % restocking fee. At this point I am shipping everything out tomorrow, and will see if they ever refund me. For some reason I doubt it.
Curtis
Knob Noster, Missouri
U.S.A.
This report was posted on Ripoff Report on 07/29/2009 07:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xboxrefurbished/internet/xboxrefurbishedcom-xboxrefurbished-lying-indecisive-deceiving-company-internet-474470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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