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Report: #1305719

Complaint Review: Xceleration Fitness - Newbury Park

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  • Reported By: LocalCustomer — WESTLAKE VILLAGE California USA
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  • Xceleration Fitness 3529 Old Conejo Rd Newbury Park, USA

Xceleration Fitness GYMPROS.com POOR QUALITY EXERCISE EQUIPMENT, DO NOT STAND BEHIND THEIR WARRANTY Newbury Park CA

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Purchased a refurbished Precor teadmill from them with 1 year warranty. The treadmill broke more than once during the warranty period, took 30+ days to fix (when they fixed). The last time it broke they sent a technitian that determined that the motor has to be replaced. I called, emailed, spoke numerorus times with Roy and his assistant Brie.

They will simply not get the treadmill fixed and keep ignoring the situation, although it malfunctioned while it was  still under 1 year warranty. $1,500 invested in this treadmill went down the drain,  now standing in my garage, useless. I WOULD NEVER EVER BUY FROM THEM AGAIN, NOT WORTH THE TROUBLE OR THE MONEY. They have 2 websites, gympros.com and xcleration fitness.com and advertise alot on craigslist. 

 

This report was posted on Ripoff Report on 05/15/2016 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xceleration-fitness/newbury-park-91320/xceleration-fitness-gymproscom-poor-quality-exercise-equipment-do-not-stand-behind-the-1305719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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