• Report: #448237
Complaint Review:

XM Radio Service

  • Submitted: Sat, May 02, 2009
  • Updated: Sat, May 02, 2009

  • Reported By:Springfield Ohio
XM Radio Service
xmradio.com/listenercare Louisville, Detroit, Kentucky U.S.A.

XM Radio Service Unauthorized Charges Louisville, Detroit Kentucky, Michigan

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I ordered XM service in November of 2008. I had ordered the lifetime service. I was quoted a a price of $299.00 plus tax. At the time I had two radios but ordered the service for one radio. I was also told that I would get a trip for two to the Caribbean. I was even asked what airlines I wanted to use.

I then ordered the service for one radio. Approximately 2-months later, I got a bill for over $800.00. I then called XM to see why the bill was so high. I was told the amount was for two radios. And that they knew nothing about the trip. At the time I had broken my foot and asked to be taken off the lifetime
plan because I was unable to pay the $800.00. The service agent did so. I then ordered the one year plan for one radio. I agreed to a ONE time payment of $152.08 to be electronically transferred from my bank account.

Several weeks later when I got my bank statement, I found I was charged the $152.08 three different times. Ihave called XM over ten times on this and have received no action from them except another bill for over $154.00. I did receive a phone call from someone who could not speak english very well so I was unable to understand anything that he said.

Springfield, Ohio

This report was posted on Ripoff Report on 05/02/2009 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/xm-radio-service/louisville-detroit-kentucky/xm-radio-service-unauthorized-charges-louisville-detroit-kentucky-michigan-448237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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