• Report: #835808
Complaint Review:

XM Radio

  • Submitted: Wed, February 08, 2012
  • Updated: Wed, February 08, 2012

  • Reported By: XM is Horrible!!!! — Washington United States of America
XM Radio
Internet United States of America

XM Radio Unauthorized Charges Internet

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I had the worst encounter from a company.  After I ended my year of service, I complained about the poor reception.  The company automatically signed me up for a Month to Month contract without my permission.  After getting several "notices" and communication that my account was accruing a balance I called the company.

I couldn't cancel unless I paid them and threats of sending me to collections.

The supervisor of the representative (Eugene, ID #16193I) located in Iowa was not willing to help.  He kept quoting company policy.  All I asked was for them to turn off the subscription and cancel my bill.

The company is great at taking your money, but Horrible at canceling!  I wouldn't recommend anyone go through the trouble I had trying to cancel.  XM may have got an extra $51 out of me, but they lost a customer for life.

This report was posted on Ripoff Report on 02/08/2012 07:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/xm-radio/internet/xm-radio-unauthorized-charges-internet-835808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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