Report: #1034016

Complaint Review: XO Communications - Reston Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Mon, June 04, 2007
Updated: Mon, June 04, 2007
Reported By: — Columbus Ohio

Author Confirmed

Why?

XO Communications 11111 Sunset Hills Rd. Reston, Virginia U.S.A.

Phone: 614-629-3200
Web:
Category: Web Hosting

XO Communications ripoff refusal refund bad service Reston Virginia

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The branch of XO Communications - Concentric XO SVCS has not refunded the full amount of the web hosting charge of $187 posted to the AMEX credit card on 03/31/07.
The service has been cancelled in 10 day within 30-days of "free, no-hassle refund trial".The refund posted was $162.00.

The CSR by the name "Joanna" refused to tranfer the call to the supevisor. Ticket#CCR2966886. To find the reason of the non-credited $25 Joanna put the call on 20 minutes hold and still was not able to find any clause in terms for a non-refundable "setup fee".

Nick
Columbus, Ohio
U.S.A.

This report was posted on Ripoff Report on 06/04/2007 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xo-communications/reston-virginia-20190-5339/xo-communications-ripoff-refusal-refund-bad-service-reston-virginia-1034016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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