Report: #1137088

Complaint Review: Xoom Energy

  • Submitted: Mon, April 07, 2014
  • Updated: Mon, April 07, 2014
  • Reported By: jp687atc — Oceanside California
  • Xoom Energy
    11208 Statesville Road Suite 200
    Huntersville, California
    USA

Xoom Energy Reopened my account without my knowledge or consent. Huntersville North Carolina

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On November 2nd 2013 I signed up with Xoom Energy (electric company). Just 2 days later I decided to cancel my services which was on November 4th 2013. I received an email on November 5th from Xoom Energy stating that, "My services are cancelled and processed". They now have been billing me for not just November 2013, but also December 2013, Jan thru Mar 2014. I had called to resolve this issue and they said they had re-opened my account without my Knowledge or Consent through phone, email or even letter. Now they want almost $190 in bills and I'm still continuing to pay my original electic company. If this doesn't get resolved immediately, I will be seeking a lawsuit.

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This report was posted on Ripoff Report on 04/07/2014 08:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/xoom-energy/huntersville-california-28078/xoom-energy-reopened-my-account-without-my-knowledge-or-consent-huntersville-north-carol-1137088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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