Complaint Review: XY Vending - changsha city Internet
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- Author Not Confirmed
- XY Vending block A8,kinglory tongxin industrial park Internet China
- Phone: +86-15874915086
- Web: http://www.xyvending.com
- Category: Vending Machine Companies
XY Vending xyvending.com Hunan Xing Yuan Technology Co Ltd Dishonest company - Stolen Vending Machine Changsha city China
*Author of original report: Problem resolved
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I met this company in China at a trade show in Shanghai.
I had a range of vending machines I sold across the globe which we made in California.
I sent them one of my sample vending machines on Oct 1, 2013 to the company to allow them to give me an accurate quote on manufacturing it.
In Feburary I was sent a quote, which was above what I expected. I asked for my vending machine back in April 2014 and I didn't get an answer.
The machine has over $2000 worth of devices inside and cost me $4000 to build. It cost me $1500 to ship it.
When I didnt buy machines from them, I guess they decided to keep the machine I sent them.
I tried everyway to get hold of this company, but they didn't every answer, they wanted to keep my machine.
Then in July 2015 I got hold of someone. They said that the person in charge of my vending machine is working in a different department now and they can't find my vending machine. Then they stopped answering my questions.
This is not a trustworthy company! Do not do business with this company!
This report was posted on Ripoff Report on 07/20/2015 12:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xy-vending/internet/xy-vending-xyvendingcom-hunan-xing-yuan-technology-co-ltd-dishonest-company-stolen-ven-1242929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Problem resolved
AUTHOR: - ()
SUBMITTED: Wednesday, August 09, 2017
This issue has now been resolved. The company misplaced the machine but have now returned it.
I have recently visited the company and I was very impressed with the factory and employees.
I am now doing business with this company and am happy to report that the quality of the machines is excellent.
I think the machine went 'missing' because the employee I dealt with had left the company and so future employees I spoke with did not know about the machine.
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