YC Powersports Yacht Club PowersportsMichelle BellmerPat Smith Watch Your Wallet! Osage Beach Missouri

Our transaction is hereby cancelled? Have you lost what is left of your mind? I purchased those units last May you idiot! Tell you what Ms. Educated, have your lawyer contact me. I have every bit of our conversation documented. We can see who the liar is. You want to falsely defame me? Go ahead and face the consequences. All my statements are 100% factual. I am smart enough to know that defaming a business falsely can lead to a lot of problems. 

Mr Fleming, your memory is flawed. The first paper I had you sign was a credit app. It says co-buyer on it. There’s nothing I can do about that. That’s when you started yelling at me. I explained to you that I don’t generate that part of the credit application. You were already in a foul mood because you had seen the scratch on your unit. 

When I took out my menu I told you these are your repayment options. I explained extended warranty and GAP to you during the menu presentation. I did tell you that you could use the extended warranty nationwide and in Canada. Not just here. You picked the preferred box which includes those two items and did not say you didn’t want anything extra. You didn’t say anything politely by the way. I have never told anyone that they get a lower rate if they buy extra products. That’s against the law and I know it, that is why it says so on my menu.

I didn’t try to cover up anything. I put each document in front of the customer and explain what each one is. Every time. You saw the GAP and extended warranty costs on the contract and threw it at me. You yelled at me that you didn’t want either of those. That’s when I calmly pulled the menu back out and showed you that was what you agreed you wanted. And you yelled again that you didn’t want those so I asked you if you would like those terms without warranty and GAP. You said yes so, I scratched them out and reprinted the contract. It's nothing to scream about.

You looked at the units before closing and saw the scratch. I got everything swapped out before we did paperwork.

I told you as I do everyone else that you can’t get them registered without MSO’s but in Missouri you have 60 days to do so. I did contact a dealer in Texas and asked if they use temp tags there. They said they do but, just like us, they must report them with each sale and since they didn’t sell them to you they can’t give you tags.  I did call you back and tell you that. I suggested you go to your local DMV to get temp tags. You later said you were going to use the Sea Doos here at this lake and wanted temp tags for that so I made them out and scanned them to you because that’s how you wanted them.

You emailed me the next day with this:

Our transaction is hereby cancelled. Please make arrangements to pick up the units in Texas immediately and refund all our money. I'll be contacting the bank today to rescind the note and my attorney will be in touch. 

Carl Fleming

Shine Car Washes, Inc.

President

You forgot to mention that in your false report. I have all of my documents to prove my side.

Have you googled yourself Mr. Fleming?

https://www.yelp.com/biz/shine-car-washes-lancaster

https://www.facebook.com/pg/shinecarwasheslancastertx/reviews/?ref=page_internal

Read Denise Kimball Wheeler’s review.

I have a place at the lake where you sell your units but I live in Texas most of the year. If anyone had told me those units were defective or anything was wrong, I never would have driven your dealership regardless of the price. I was honestly trying to invest back into your local economy, plus you had the lowest price in the area I was willing to drive.  You marketed those units and NEW, not used or defective. I also told your wizard finance manager upfront in the beginning that I was not interested in all the typical add on's your crooks try to slide past the typical consumers, yet Michelle went ahead and added it anyway. THAT IS WHY I WAS TICKED OFF!!! Nothing else!!!  I have sinced visited your dealership again because the trailers you sold me were not constructed correctly and they put large gouges into the bow of each Sea Doo I purchased. Your service department was kind and quick to fix the errors, but honesly the repair was not perfect but I kept my mouth shut and left your dealership again a less than satisfied.

I can promise you this, I will let a lot of others know what kind of dealership you are and what you really think of your customers!

In response to your issues with YC Powersports I offer the following comments;

I was a Powersports dealer for 16-years in Michigan and I have met and dealt with many buyers like you. First of all, you don't drive 5-hours one way to buy product at those prices unless they have been discounted as old stock or have some slight defects. They obviously made you a deal on some units that were less than perfect and when you saw them it became a problem. I have been through this many times with buyers and I finally learned that anyone who tries to negotiate the last dime out of the sale is not worth selling to because all they do is complain about everything.

When you say the finance mamager tried to rip you off for extended warranty and GAP insurance, that's also got to be a lie. It's the finance managers job to try and sell those producs, you didn't have to sign the papers and I'm sure you weren't being forced to.

I would advise you to realize that Powersports dealers make less than 10% profit (on average) in their business after expenses and yet they are treated as though they are getting rich on every sale. If you only knew what the dealer has to go through on a daily basis to make sure customers, manufacturers and employees are happy it would turn your stomach.

These people work hard to bring these products and services to the market place. You should have paid the price the local . dealer wanted instead of bypassing them. I'm sure when they break you'll be standing on their doorstep expecting them to take you right in to the service shop and get them fixed ASAP regardless of who's in line first.

Shop closer to home, pay the price and let others make a living so they can provide quality service after the sale. Is that too much to ask?