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Ripoff Report | Yellow Pages Directo Review - Carrollton, Texas
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Report: #928572

Complaint Review: Yellow Pages Directories - Carrollton Texas

  • Submitted:
  • Updated:
  • Reported By: AWA — Headland Alabama United States of America
  • Author Confirmed What's this?
  • Why?
  • Yellow Pages Directories Carrollton, Texas United States of America

Yellow Pages Directories I updated our address and got charged $327.00 by a collection agency Carrollton, Texas

*UPDATE Employee: We'd Like To Resolve Your Issue

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I recieved a directory listing form with our old address on it.  It said I could add fax and email at no extra charge. I did not add anything, just changed the address.

Then I got a call from the law offices of James A. West saying Yellow Page Directories had placed the matter in their office for collection for the amount of $327.00.  Yelow Page Directories never even sent me a bill. 

You would think adding a fax line or email address is free, but to change the physical address they charged $327.00. 

If Yellow Pages Directories sends you a listing form, throw it away or it will cost you.

This report was posted on Ripoff Report on 08/17/2012 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yellow-pages-directories/carrollton-texas-75011/yellow-pages-directories-i-updated-our-address-and-got-charged-32700-by-a-collection-ag-928572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We'd Like To Resolve Your Issue

AUTHOR: Jose - (USA)

POSTED: Wednesday, August 22, 2012

My name is Jose and Im the Customer Service Manager at the
above mentioned company.  Im sorry to see we havent met your
expectations for satisfaction and quality service.  Wed like to resolve this
issue with you. Please contact me directly at 855-784-8379.

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