Complaint Review: Yelp.com
Yelp.com Yelp Yelp Fraud - Yelp Extortion - No Way to Fight Back San Francisco, California
It's now a joke whenever I see an email stating we have a new review. I already know that if it is a 4 or 5 star, it will be on the filtered page. One or two stars...regardless if it's a new user or not, will be proudly displayed for all to see.
My other beef is with the lack of customer service. There is no real appeal process for a review to be removed or moved to the filter page. No real way to contact Yelp. If you hit the "Contact Us" link at the bottom of the page, you will be directed usually to their FAQ Page or Terms of Service page. Or, if you do have the opportunity to submit a comment, Yelp's response is a "Form Letter" from a "No-Reply" email address. [continued below]....
Yelp has caused so much frustration, I have created a page for others to vent, find solutions, share stories and maybe, just maybe, gain enough attention that we can affect Yelp in some way. Join the fight at http://www.facebook.com/yelpisafraud
This report was posted on Ripoff Report on 07/07/2012 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/yelpcom/san-francisco-california-/yelpcom-yelp-yelp-fraud-yelp-extortion-no-way-to-fight-back-san-francisco-california-908056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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