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Report: #1320829

Complaint Review: YES WE CAN AUTO REPAIR - Brooklyn New York

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  • Reported By: jo Kels — brooklyn New York USA
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  • YES WE CAN AUTO REPAIR 711 Chester Street Brooklyn , New York USA

YES WE CAN AUTO REPAIR GARTH H. NELSON COLIS BROOKLYN'S BEST AUTO REPAIR RIPOFF SCAM Brooklyn New York

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Do not frequent this  Auto repair BUSINESS!.. they are in the business of scamming consumers and they are terrible at it.. I originally brought my vehicle in to diagnose and troubleshoot heating issues. this Unskilled Scammer  who by the way calls himself COLIS,  and was referred to me by a good friend of mine and Who is not the owner, gets inside of the vehicle drives a few feet, then tells me that i need new brakes and rotors. I specifically did not ask him to install New Brakes and Rotors, despite the  fact that he kept telling me i did. 

 

After a day has passed and not having heard anything further regarding my vehicle from Colis, I texted him to inquire about the status of the diagnostics and repairs. He sent  to me via text message an invoice  for which he applied all of the 200 dollar amount to a Brake and Rotor special listed on the invoice as well as other separate repairs related to the wheel area of the vehicle for which i only became aware of Him having done such other repairs and charging an extra 150 dollars to do such repairs and labor  for which i did not approve of in our initial conversation and separate from the 200 dollars he already charged.

 I then asked him to save the parts he had already changed so i can have them inspected for any damage, and he later informed that he threw them away. 

Upon questioning him about why the heating issue wasn't addressed first and  the 200 dollar amount was applied to a brake and rotor special for which i did not approve of,  and why  the brake and rotor special did not contain a parts and labor breakdown of what's included in this special. he insisted on telling me that I gave him permission to apply that 200 dollars to the brake and rotor special only, not including labor charges for which i later learned became a separate amount.  

 

I then informed him that I could have gotten the parts  much cheaper than what he charged me for  and produced various sources for which that could have been accomplished but it was too late because he already applied both parts and labor to the vehicle separate from the brake and rotor special without my approval. I then asked him for the company invoice by which the company paid for such parts and he declined to produce them stating that  it is something that he does not do. 

I then asked Colis about the heating concerns with the vehicle and he stated to  me that i would need several parts, one of which is a Lower intake Gasket and Lower intake Manifold for a total cost of $286 dollars, though he declined to say whether that would include just the parts or both parts and labor.  he also stated that ONLY the dealer would have these parts.

then proceeded to show him several sources for which both the parts and the labor by which these parts are installed are way lower than the quote he was charging me  and upon stating to him  as well as showing him, he suggested that i get the parts from these sources but increased the price of his labor to 275 dollars. 

 

The following day, I texted Colis via text message that i would no longer have any business dealings with him and that i would be taking my vehicle elsewhere to get the heating issues repaired. i picked up the vehicle from outside of the repair location on the sidewalk without my old parts on the same day.  i was able to drive the vehicle but for short distances so as to not overheat the vehicle and  with plans to get it to a mechanic to address the heating issue or park it until I was able to get the heating issue addressed. 

On July 25, 2016 two days  after picking up my vehicle, while entering exit 13 going west on the belt parkway, there was a rumbling vibration on the driver's side of the vehicle and immediately afterwards the Left wheel dislodged  completely from the vehicle  and tilted to the left hand side.  I swerved to the right and applied the brakes as a truck narrowly missed hitting me and my  vehicle as I attempted to exit from the vehicle after applying the brakes.

The left wheel continued to roll down the belt parkway and at that point I applied the hazard lights and called 911, who summoned a tow truck to assist me and the  vehicle off the highway. i finally exited the vehicle from the passenger side.  The driver's side wheel was never recovered. 

 

On July 26, 2016, I went to the shop to confront Colis about what transpired with my vehicle and showed him both the towing and the repair estimates related to the vehicle and he stated he would get back to me that night and he has not.

Upon my request of Asking "Colis" to repeatedly retext me   a copy of the invoice related to the repairs since my phone has been stolen and i wasnt able to gain access to my Messages, he has repeatedly refused and has not contacted me since. 

Now im left with damages to the vehicle for towing and repair fees, and No vehicle by which i need to run my business.. the owners name is  GARTH M.Nelson.. or perhaps the bigger issue is why would the owner of the business allow his workers to cheat consumers and not do anything about it?

 

   DO NOT EVER Frequent, Get a referral, or drop in with any thing related to fixing your vehicle, you would rather walk on a bed of hot coals to your destination than do business with these crooks.

 i wish i could give minus stars but i guess the  ripoff report coders havent figured that one out yet..

 

This report was posted on Ripoff Report on 08/05/2016 06:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yes-we-can-auto-repair/brooklyn-new-york-11236/yes-we-can-auto-repair-garth-h-nelson-colis-brooklyns-best-auto-repair-ripoff-scam-broo-1320829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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