Report: #1365651

Complaint Review: YMLP

  • Submitted: Mon, April 03, 2017
  • Updated: Wed, April 12, 2017
  • Reported By: Freddie — Los Angeles California USA
  • YMLP

    Internet
    USA

YMLP Your Mailing List Provider - TOTAL RIP OFF! Took my money but didn't give me any email credits or service for whichI paid. Europe/Brussels Brussels/Belgium

Show customers why they should trust your business over your competitors...

The problem is very simple. I paid for 2 months service, which is the minimum required by them. I paid on March 6th so I can use it March and April up until may 6th , that is 2 months...easy right? Nope! They have the amount , the date, the payment I paid, and what I paid for on their receipt and history page. But, they refuse to give me what I paid for. They said after less than 1 month that I needed to buy extra email credits even though their very own records show that they still owed me 1 more month of service. 3 weeks after I paid for 2 months of service they sent me a notice saying I cant use my account until I pay for more. I emailed customer service and got a reply that sounded like either she was stoned or was trying to be rude on perpose. It was terrible! NOw I have to do a charge back and file complaints. what a waste of time and my money. All I want was the 1 month of service I paid for.

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This report was posted on Ripoff Report on 04/03/2017 09:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ymlp/internet/ymlp-your-mailing-list-provider-total-rip-off-took-my-money-but-didnt-give-me-any-ema-1365651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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