Yodle Do Not Waste Your Money Internet

I understand how it would be frustrating to feel like you were lied to.  No one enjoys that.

With all due respect sir, I am wondering how they took credit for calls coming to their tracking number if they were your previous referrals. That would mean 1 of 2 things 1. You were giving out the tracking number to your current referral base which doesn't make any sense. Or 2. A current client was in need of your services and they googled you and saw your website. If it was the latter of the two, I hate to tell you but that is in fact your advertising working for you. 

As far as the legal guarantee they have, it states that they will have you in 2 sections(sponsored and organic) on the first page within 60 days or they will credit your account 200.00 a month until you're there. They don't promise the world.. and I would be weary of any company that did. No one can guarantee phone calls or sales.

I cant speak for Yodle but I can speak for my current campaign with them. I enjoy being on the front page of nearly 100 search engines and directories, and I love my adversite and the fact that it is mobile compatible. I use Yodle so I don't have to mess with things like Google Ad words and another company to build a professional website and another company for SEO.

Yodle has never been dishonest with me.

This is Jasmine Teer from Yodles communications team. To whomever posted this message, I am very sorry to hear about the experience you had working with our company. The situation you are describing falls short of the exceptional customer service we strive for, and I hope you are willing to give me a call (212-542-5403) or send me an email (jteer@yodle.com) so we may discuss your experience in more detail, which will enable us to address it appropriately.

Everyone at Yodle is expected to go above and beyond to serve our customers. When we begin working with a customer, we do, as you mentioned, ask you to tell us what services you provide and what goals you would like to meet. From there, we do a lot of backend work to make sure we maximize results, and if the actions we take in setting up ads, keywords, or your website differ from what you have in mind, it is up to us to explain that the methods we are using have been tested and proven to maximize your specific results. If this was poorly communicated to you, I apologize for the frustration it caused.

We take the goals and concerns of each and every customer seriously, and if there is anything I can do at this time to help resolve the issues you have had with us, I encourage you to reach out to me. If you contact me, I can also talk to you further about the calls that you mentioned and how these were likely linked to the tracking phone number that we normally set up for our customers and is included specifically on the Yodle-created website and paid search ads. Best regards.