Report: #1060019

Complaint Review: Yodle

  • Submitted: Tue, June 18, 2013
  • Updated: Tue, June 18, 2013
  • Reported By: Tim — Aliso Viejo California
  • Yodle

    Internet
    USA

Yodle Yodle Ripoff Internet

*UPDATE Employee: Hi Tim

Show customers why they should trust your business over your competitors...

Yodle is not suited for companies looking to bolster their existing online presence. As a Yodle client you are paying them to create a completely autonomous website and promoting a completely autonomous phone # that is not and will never be owned by the client. If you are a start up, or are willing to abandon your current online efforts and willing to pay Yodle monthly or yearly for the rest of your business life, then they might work for you. As an existing company with an existing online presence, this cannot work for us. The sales pitch was appealing, high pressure and ever so slightly deceptive. Don't be tricked, just say "no". There is no buyers remorse period. Once you click into your "site" there's no turning back and you're initial investment (for us over $500) is stolen.

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This report was posted on Ripoff Report on 06/18/2013 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/yodle/internet/yodle-yodle-ripoff-internet-1060019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Hi Tim

AUTHOR: J. T - ()

Hi Tim – My name is Jasmine and I work on the communications team at Yodle. After reading your post, I thought I’d respond and clarify a couple of the statements you made. Yodle does build and host websites for most of our customers, a large number of which don’t have a website when they sign up with us. If a customer decides to completely end their relationship with Yodle, we can work with them to transition ownership of their website.

Also, with regard to the phone numbers that we give to customers, they are provided for you to track and analyze the leads we are driving to your business. Should a customer part ways with us and want their website, the tracking number would no longer be necessary and all a customer needs to do is update their phone number. Feel free to contact me at (212) 542-5403 if you’d like to discuss further. Best regards.

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