Complaint Review: Your Manual Source (consolidated surplus)
Your Manual Source ,consolidated surplus, Carla Morris In theory you are ordering service manuals, they will take your money, they will never answer the phoner and you will receive one email saying that "it will ship today" which never happens. The status Baltimore, Maryland
*UPDATE Employee: Are you kidding??
*Author of original report: Not entirely true
*REBUTTAL Owner of company: Your Manual Source
Your Manual Source
There are two addresses:
P.O. Box 106
Ellicott City, MD
and 1020 West Pratt Street, Baltimore, MD (410) 685-1991
The address looks like an abandoned buiding. The other is a PO box.
They claim to sell service manuals for high tech equipment (HP, Tektronix, Gigatronics and similar)
Carla Morris will take your order, will reply once by email "It will be shipped today" which seems to never happen.
she will never answer the phone or give you an update on your order.
After several days you will notice that the order never shows up and if you pay by CC or debit cart then the money will be gone... it is not much usually but a rip off nonetheless.
If you pay by Paypal then you can claim your money after a few weeks of waiting.
This report was posted on Ripoff Report on 03/13/2012 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/your-manual-source-consolidated-surplus/baltimore-maryland-21223/your-manual-source-consolidated-surplus-carla-morris-in-theory-you-are-ordering-service-853335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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