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Report: #126641

Complaint Review: Yourcarmovers - your car movers - Internet

  • Submitted:
  • Updated:
  • Reported By: PERTH Australia
  • Author Confirmed What's this?
  • Why?
  • Yourcarmovers - your car movers www.yourcarmovers.com Internet U.S.A.

Yourcarmovers WILL NOT REFUND MONEY. your car movers Internet Nationwide

*Author of original report: YourcarmoversInc refunds money at last.

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I arranged with yourcarmovers to pick up a conversion van from South Carolina to be taken to California. The amount quoted was $1075.00. The order was placed online and paid for with the credit card. This was 4th June 2004.

The car movers said the vehicle would be picked up within 10 days. After a few calls from myself and the seller, a month later they said they are still trying to find a truck going across to LA.

I then cancelled the order in writing as requested in their contract. The contract also says "Please allow up to 30 days for a refund".. I am still waiting for a refund now.

I have since faxed Evan(the person I spoke to on the phone) asking for the refund- no reply. The wonderful lady I bought the van from has been kind enough to call them a few times. Yes, they said the money will be refunded within 3 to 4 days, that was a month ago. She then spoke to another employee -Crystal,who said she would look into it and get back to her. When my friend had to call again this employee was extremely rude and suggested not to call back.

Now this company clearly states on their website - 100% money back guarantee and that they are an honest business. This company sure gives genuine car transporters a bad name and certainly does not live up to its website promises.

John
PERTH
Australia

This report was posted on Ripoff Report on 01/10/2005 03:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yourcarmovers-your-car-movers/internet/yourcarmovers-will-not-refund-money-your-car-movers-internet-nationwide-126641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

YourcarmoversInc refunds money at last.

AUTHOR: John - (Australia)

POSTED: Friday, January 28, 2005

After six months of waiting YourcarmoversInc has finally refunded my money.

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